Today Fair By Design is releasing a paper on inclusive design and a fair transition to net zero. In Spring 2022, we started work with Toynbee Hall and Ofgem to look at how we can make the transition to net zero fair for low-income consumers.
This participatory action research (PAR) project started with 13 peer researchers (professional researchers, people with lived experience of an issue or decision makers) who explored the issues that affect low-income consumers’ ability to transition to net zero. In stage two, our peer researchers worked with 38 people with lived experience of the energy poverty premium to gather further insight and co-create solutions to enable a fair transition to net zero for low-income consumers.
The paper looks at the process by which inclusive design was used to include people with lived experience of the issue within policy creation and decision-making to deliver a market that works for all consumers.
The paper is a must read for regulators who are looking to place lived experience at the heart of their policy making.
For voluntary sector organisations, the paper is an excellent opportunity to showcase how inclusive design can place the experience of people at the centre of policy-making.