Inclusive design
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“There is a person at the end of the process.” A joint blog by Barbara Hughes, Financial Conduct Authority, and Charlotte Liddell, a member of Fair By Design’s Lived Experience Advisory Panel.
Date published: 02/06/26
This blog reflects on the FCA internal event ‘Understanding the Power of Lived Experience.’
Read our response to the Government’s review of the Magenta Book
Date published: 16/05/25
We respond to the Magenta Book calling for Inclusive Design to be the norm.
A case study: using inclusive design to create a fair transition to net zero
Date published: 07/06/23
Read the summary of our Participatory Action Research project, on the transition to net zero.
Net Zero Transition for Low-income Consumers
Date published: 07/09/22
Read report on the transition to net zero for low income consumers.
Inclusive design in essential services – regulators guide
Date published: 28/01/21
Inclusive design in essential services, regulators guide, with Money Advice Trust
Inclusive design in essential services – regulators guide summary
Date published: 28/01/21
Inclusive design in essential services, regulators guide, summary with Money Advice Trust.
Inclusive Design In Essential Services: Practical Guides For Firms
Date published: 28/01/21
Inclusive design in essential services – firms guide – report with Money Advice Trust.
New practical guidance on Inclusive Design for regulators and firms
Date published: 27/01/21
We launch two new practical guides for regulators/firms on how to embed inclusive design.
‘Inclusive design’ in essential services to be explored in new partnership
Date published: 03/12/19
Read more about inclusive design and our new partnership with Money Advice Trust.