Consultation responses
Filter by:
Sort by:
Our response to Ofgem’s consultation on consumer outcomes (billing)
Date published: 19/08/26
Our response to Ofgem’s consultation on consumer outcomes (billing).
We respond to the Mills Review into the long-term impact of AI on retail financial services.
Date published: 14/05/26
Our response looks at the risks & opportunities AI presents to the poverty premium.
We respond to the CMA consultation on the draft Annual Plan for 2026 to 2027
Date published: 18/02/26
The draft plan is an chance to be bold on the poverty premium.
Our response to Government’s consultation on Warm Home Discount Cost Recovery
Date published: 06/01/26
We respond to Government’s consultation on Warm Home Discount cost recovery.
Our response to Ofgem’s Statutory Consultation on Phase 1 of the Debt Relief Scheme
Date published: 16/12/25
We support the introduction of a debt relief scheme as part of Ofgem’s debt strategy.
Our response to the DESNZ Consultation on continuing the Warm Home Discount Scheme
Date published: 21/11/25
We would like to see the WHD developed into a full social tariff.
We respond to Ofgem’s consultation on the future of the ban on acquisition-only tariffs (BAT) after March 2026
Date published: 23/09/25
The BAT has played a vital role delivering fairer outcomes for customers.
We respond to the energy system cost allocation and recovery review
Date published: 22/09/25
We support fair energy recovery so low-income households can access and afford their energy.
Our response to DSIT – Information sharing for public service delivery
Date published: 19/09/25
We want to enable Ofgem to introduce a debt relief scheme to reduce energy debt.
We respond to the FCA Premium Finance Market Study Update
Date published: 19/09/25
The FCA must act now, paying monthly for insurance should not cost more.
We respond to the DESNZ consumer-led flexibility consultation.
Date published: 18/09/25
We support inclusive energy engagement ensuring low-income consumers benefit from flexibility.
We respond to Scottish Labour consultation on financial inclusion
Date published: 05/09/25
We call for a bold Financial Inclusion Strategy to tackle poverty premiums & systemic exclusion.